The professorship strives to develop excellent research that is based on practical issues and creates sustainable value for individuals, organizations and society. Do not hesitate to contact us! Chair of Smart Services
Chair of
Smart Services
The work focuses primarily on empirical-quantitative methods such as experiments and surveys, which enable an in-depth and comprehensive understanding of the respective research phenomenon. Depending on the research question, advanced qualitative and quantitative approaches are also used.
We realize our projects in collaboration with international research institutions and scientists in order to jointly generate innovative findings and drive scientific progress.
NEWS FROM THE CHAIR

2 Papers accepted at ECIS 2026

DFG funding for „Critical Thinking with Agentic AI”

AIS Scholar Ranking

New Editorial: Generative AI Is Neither Just Another IT Artefact nor a Colleague: Methodological Guidance for IS Scholarship
Do you have any questions?
Faculty of Business and Economics
Georg-August-Universität Göttingen
Platz der Göttinger Sieben 5
(Blauer Turm)
Secretary's Office in Room MZG 7.142
37073 Göttingen
Tel. +49 (0)551 / 39-26091
smartservices@uni-goettingen.de
30.05.2026
We are happy to announce that two papers from our chair have been accepted to this year’s European Conference on Information Systems (ECIS) in Milan.
26.03.2026
The research project focuses on how agent-based AI is changing collaboration between humans and AI.
13.02.2026
Prof. Dr. Martin Adam ranked 1st based on first author publications.
27.12.2025
In our recently published online editorial in the Information Systems Journal we address the current dynamics surrounding generative AI in business informatics/IS research and provide concrete methodological guidance.









